Here is the presentation that Phillip Smith and I gave at the Ideas That Matter conference today (April 5 2005).

I will be writing an article on this topic which will have more detail
on several of the points in  my next Charity Village column, which
I'll link to here.

Last month's article, 'Building a Community Web Site', covers several of the points raised in the presentation, as does this one on getting access to and sharing research literature.